1-Understanding Communication Styles
Definition and importance of various communication styles
The impact of communication styles on professional relationships
Adapting communication styles to different contexts and audiences
0/1
2-Clear and Confident Communication
Strategies for conveying ideas and needs effectively
Balancing assertiveness and empathy in communication
The role of body language and tone in effective communication
0/1
3-Handling Difficult Conversations
Understanding the dynamics of difficult conversations
Tools and strategies for managing conflict in communication
Techniques for achieving positive outcomes from challenging discussions
0/1
4-Enhancing Writing Skills
Principles of effective business writing
Writing clear, concise, and effective emails, reports, and proposals
Proofreading and editing for maximum impact
0/1
5-Professional Speaking Skills
Key elements of effective professional speaking
Strategies for reducing public speaking anxiety
Techniques for engaging the audience and conveying ideas effectively
0/1
6-Practical Communication Strategies
Overcoming common communication barriers in the workplace
Techniques for active listening and providing constructive feedback
Strategies for building rapport and fostering effective workplace communication
0/1
7-Digital Communication Skills
Understanding the nuances of digital communication
Writing effective emails and digital messages
Using digital tools for effective communication
0/1
8-Review and Action Plan
Application of learnings through case studies and role-plays
Creating a personal action plan for continual improvement in communication skills
Course review and feedback
0/1