محتوى الدورة
1- فهم أساليب التواصل
Definition and importance of various communication styles The impact of communication styles on professional relationships Adapting communication styles to different contexts and audiences
0/1
2- التواصل الواضح والواثق
Strategies for conveying ideas and needs effectively Balancing assertiveness and empathy in communication The role of body language and tone in effective communication
0/1
3- التعامل مع المحادثات الصعبة
Understanding the dynamics of difficult conversations Tools and strategies for managing conflict in communication Techniques for achieving positive outcomes from challenging discussions
0/1
4- تحسين مهارات الكتابة
Principles of effective business writing Writing clear, concise, and effective emails, reports, and proposals Proofreading and editing for maximum impact
0/1
5- مهارات التحدث المهنية
Key elements of effective professional speaking Strategies for reducing public speaking anxiety Techniques for engaging the audience and conveying ideas effectively
0/1
6- استراتيجيات التواصل العملية
Overcoming common communication barriers in the workplace Techniques for active listening and providing constructive feedback Strategies for building rapport and fostering effective workplace communication
0/1
7- مهارات التواصل الرقمي
Understanding the nuances of digital communication Writing effective emails and digital messages Using digital tools for effective communication
0/1
8- المراجعة وخطة العمل
Application of learnings through case studies and role-plays Creating a personal action plan for continual improvement in communication skills Course review and feedback
0/1
مهارات التواصل في الأعمال التجارية