محتوى الدورة
1- فهم ChatGPT ونماذج الذكاء الاصطناعي
Explore how ChatGPT processes and generates responses. Understand AI capabilities, limitations, and ethical considerations. Learn how AI tools can enhance business efficiency and innovation. Discuss real-world applications of AI in different industries
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2- تنفيذ الذكاء الاصطناعي لأتمتة سير العمل
Identify repetitive tasks that can be automated using AI. Learn how to design AI-powered workflows for improved efficiency. Explore integration methods with existing business systems and software.
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3- التفاعل والتواصل مع العملاء باستخدام الذكاء الاصطناعي
Learn best practices for using ChatGPT in customer service and support. Explore how AI can personalize interactions and improve response times. Understand how to balance AI automation with human customer service. Develop AI prompts and conversation flows for customer engagement Practice creating AI-driven automation scenarios for workplace tasks.
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4- تدريب الفرق على استخدام الذكاء الاصطناعي بفعالية
Develop strategies for introducing AI tools to employees. Learn how to create AI training programs tailored to different roles. Understand how to encourage AI adoption and overcome resistance. Design a structured AI onboarding process for teams.
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5- مراقبة أداء الذكاء الاصطناعي وحل المشكلات
Learn techniques for assessing AI effectiveness in business processes. Explore common AI errors and how to troubleshoot inaccurate responses. Understand the importance of human oversight in AI-driven tasks. Develop methods for refining AI outputs through prompt iteration and adjustments.
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مُمكّن ChatGPT

Learn best practices for using ChatGPT in customer service and support. Explore how AI can personalize interactions and improve response times. Understand how to balance AI automation with human customer service. Develop AI prompts and conversation flows for customer engagement Practice creating AI-driven automation scenarios for workplace tasks.