١- إتقان التواصل اللفظي
Techniques for clear and assertive communication.
Strategies for impactful public speaking and presentation.
Practicing language that fosters collaboration and openness.
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2- التواصل غير اللفظي ولغة الجسد
Interpreting and using body language to complement verbal communication.
Understanding cultural nuances in non-verbal cues.
Role-playing to practice congruence between speech and body language.
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الاستماع النشط والتعاطف 3
Techniques for demonstrating active listening in conversations.
Exercises to enhance empathetic responses and emotional intelligence.
Applying listening and empathy to understand and meet colleagues’ needs.
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بناء واستدامة علاقات العمل 4
Strategies for initiating and nurturing professional connections.
The role of interpersonal skills in networking and team building.
Developing trust and credibility within your professional circle.
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استراتيجيات حل النزاعات 5
Identifying common sources of conflict and strategies for prevention.
Techniques for mediating disputes and facilitating collaborative solutions.
Role-playing conflict scenarios to practice resolution techniques.
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6 التغذية الراجعة البنّاءة والنقد الفعّال
Best practices for delivering and receiving feedback effectively.
Frameworks for structured feedback sessions.
Developing resilience and openness to critique.
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7 آداب التعامل في بيئة العمل والاحترافية
Guidelines for maintaining professionalism in various work settings.
Navigating complex social dynamics in the workplace.
Case studies on handling challenging professional scenarios with tact.
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8 دمج المهارات الشخصية والتخطيط العملي
Synthesizing interpersonal skills for comprehensive professional application.
Personalized action planning for ongoing skill development.
Collaborative review of key takeaways and commitments to apply learning post-course.
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