Course Content
1-Understanding ChatGPT and AI Models
Explore how ChatGPT processes and generates responses. Understand AI capabilities, limitations, and ethical considerations. Learn how AI tools can enhance business efficiency and innovation. Discuss real-world applications of AI in different industries
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Explore how ChatGPT processes and generates responses. Understand AI capabilities, limitations, and ethical considerations. Learn how AI tools can enhance business efficiency and innovation. Discuss real-world applications of AI in different industries
2-Implementing AI for Workflow Automation
Identify repetitive tasks that can be automated using AI. Learn how to design AI-powered workflows for improved efficiency. Explore integration methods with existing business systems and software.
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Identify repetitive tasks that can be automated using AI. Learn how to design AI-powered workflows for improved efficiency. Explore integration methods with existing business systems and software.
3-AI-Driven Customer Interaction and Engagement
Learn best practices for using ChatGPT in customer service and support. Explore how AI can personalize interactions and improve response times. Understand how to balance AI automation with human customer service. Develop AI prompts and conversation flows for customer engagement Practice creating AI-driven automation scenarios for workplace tasks.
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Learn best practices for using ChatGPT in customer service and support. Explore how AI can personalize interactions and improve response times.
4-Training Teams to Use AI Effectively
Develop strategies for introducing AI tools to employees. Learn how to create AI training programs tailored to different roles. Understand how to encourage AI adoption and overcome resistance. Design a structured AI onboarding process for teams.
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Develop strategies for introducing AI tools to employees. Learn how to create AI training programs tailored to different roles. Understand how to encourage AI adoption and overcome resistance. Design a structured AI onboarding process for teams.
5-Monitoring AI Performance and Troubleshooting
Learn techniques for assessing AI effectiveness in business processes. Explore common AI errors and how to troubleshoot inaccurate responses. Understand the importance of human oversight in AI-driven tasks. Develop methods for refining AI outputs through prompt iteration and adjustments.
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Learn techniques for assessing AI effectiveness in business processes. Explore common AI errors and how to troubleshoot inaccurate responses
6-Building an AI Integration Roadmap
Identify key areas where AI can drive long-term business value. Learn how to set AI adoption goals and measure success. Explore strategies for scaling AI usage across departments. Develop a personalized AI enablement plan for organizational implementation
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Identify key areas where AI can drive long-term business value. Learn how to set AI adoption goals and measure success. Explore strategies for scaling AI usage across departments. Develop a personalized AI enablement plan for organizational implementation
ChatGPT Enabler

Learn best practices for using ChatGPT in customer service and support. Explore how AI can personalize interactions and improve response times. Understand how to balance AI automation with human customer service. Develop AI prompts and conversation flows for customer engagement Practice creating AI-driven automation scenarios for workplace tasks.

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